2999b's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction & Scope
2999b is a trusted online gaming platform in Bangladesh. When you use our website, you share certain personal information with us. This privacy policy ("Policy") explains how 2999b collects, processes, stores, and discloses that information.
This Policy applies to all 2999b services, mobile interfaces, and any related platforms. By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.
We may update this Policy from time to time. When changes are made, we will post a notice on the website. We recommend reviewing this page regularly.
📋 Data Collection
This Policy includes a detailed description of what types of information we collect and under what circumstances.
🔒 Data Protection
We protect your information from unauthorized access using SSL encryption and advanced security technology.
🤝 Third Parties
It is clearly stated under what circumstances information may or may not be shared with third parties.
⚖️ Your Rights
Learn what rights you have over your own information and how to exercise them.
Information We Collect
2999b collects the information necessary to provide you with our services. This information is gathered from various sources.
2.1 — Registration & Account Information
When you create an account or log in to 2999b, we may collect the following information:
- Full name, date of birth, and nationality
- Mobile number and email address
- Residential address
- Copies of documents required for identity verification (e.g., national ID card)
- Username and password (stored in encrypted form)
2.2 — Financial Transaction Information
Information required to process deposits and withdrawals, such as:
- bKash, Nagad, Rocket, or Upay account numbers (full card numbers or PINs are not stored)
- Bank account number and branch details (for bank transfers)
- Transaction amount, date, and time
- Transaction reference number
2.3 — Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we collect:
- Game session history, bet amounts, and results
- Preferred game categories and gaming patterns
- Bonus usage history
- Account login and logout times and session duration
2.4 — Technical & Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identification information
- Browser type, version, and operating system
- Information collected through cookies and similar tracking technologies
- Page visit times, referrer URLs, and navigation paths
- Device geographic location (general regional information)
Purpose of Using Information
2999b uses your information only for specific and legitimate purposes. We never collect or use information beyond what is necessary.
🎯 Service Delivery & Operations
- Creating, verifying, and managing your account
- Ensuring deposits and withdrawals are processed
- Correctly issuing bonuses and rewards
- Maintaining records of gaming history and transactions
- Providing customer support
🔐 Security & Fraud Prevention
- Detecting suspicious activity on accounts
- Taking measures to prevent money laundering and fraud
- Completing the account verification (KYC) process
- Preventing unauthorized access
- Ensuring age verification
📊 Platform Development
- Analyzing and improving website performance
- Personalizing the user experience
- Analyzing gaming preferences to provide relevant recommendations
- Identifying and resolving technical issues
📣 Communication & Notifications
- Sending transaction confirmation notifications
- Providing account security alerts
- Sending information about new services or offers (with your consent)
- Notifying you of policy changes
Sharing Information with Third Parties
2999b does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below.
4.1 — Service Provider Partners
We work with certain trusted technology and service partners who assist in operating our platform — such as payment processing providers (bKash, Nagad, Rocket, Upay, and banking partners), game software providers, and cybersecurity service providers. These partners receive only the information necessary to perform their designated functions and operate under strict confidentiality agreements.
4.2 — Legal Obligations
We may disclose information to meet legal requirements or in response to requests from regulatory authorities, such as:
- As part of a court order or legal process
- To assist in investigations related to financial crime prevention
- In matters relating to national security or public safety
- Where necessary to protect the rights of another person
4.3 — Business Transfers
If 2999b undergoes any business restructuring, merger, or acquisition, user information may be transferred to the new entity. In such circumstances, we will notify you in advance and the new entity will operate under this same privacy policy.
Cookies and Tracking Technologies
5.1 — What Cookies Are and How They Are Used
Cookies are small text files stored in your browser. 2999b uses cookies to manage your session, save preferences, and monitor site performance.
5.2 — Types of Cookies
- Essential cookies: Required for login sessions and security — the site cannot function properly without them.
- Functional cookies: Help remember your language preferences and personal settings.
- Analytics cookies: Collect site usage statistics used to improve the platform.
5.3 — Cookie Controls
You can delete or block cookies at any time from your browser settings. Keep in mind that disabling essential cookies may cause some important features of our platform to not work properly.
Data Storage & Security
🕐 Retention Period
We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, we may retain certain information for a defined period to meet regulatory requirements and resolve disputes. Financial transaction records are kept for an extended period as this is a legal obligation.
🛡️ Security Measures
2999b uses industry-standard security measures to protect your information:
- TLS/SSL encryption — all data transmissions are secured
- Password hashing — passwords are never stored in plain text
- Firewalls and intrusion detection systems
- Regular security audits and testing
- Restricted access — only authorized staff can view information
6.1 — Response to a Data Breach
If a security breach occurs that affects your personal information, 2999b will notify you as quickly as possible. The notification will include the nature of the breach, the potential impact, and the steps we are taking. We are always committed to protecting your information and to responding quickly and transparently to any incident.
Your Rights & Choices
As a 2999b user, you have certain important rights over your own information.
👁️ Right of Access
You may request to view the information we hold about you at any time. We will provide a complete copy.
✏️ Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.
🗑️ Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for legal or regulatory reasons.
🚫 Right to Object to Processing
You may object to the processing of your information for marketing communications or personalization, and you may opt out of these services.
📦 Right to Data Portability
You may request to receive your personal information in a structured, commonly used format.
⏸️ Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted, such as when the accuracy of the information is disputed.
How to Exercise Your Rights: To exercise any of the rights above, please contact us. We will respond to your request within the timeframe set by applicable law.
Protection of Minors' Privacy
Collection of information from those under 21 is prohibited
2999b's services are only for individuals aged 21 or older. We do not intentionally collect any personal information from minors.
If we confirm that a user is under 21 years of age, we will immediately close that account and delete all associated personal information. If you believe that your child or a minor has created an account on our platform, please contact us immediately.
Policy Changes and Updates
9.1 — Change Notice
2999b may update this privacy policy from time to time. For significant changes, we will send a notification to your registered contact and clearly indicate it on the website. For minor changes, only this page will be updated. Continued use of our platform after the revised policy is published will be considered acceptance of the new policy.
9.2 — Policy Review Recommendation
We recommend that you review this privacy policy on a regular basis. Periodic reviews will help you understand how we are protecting your information and whether any changes have been made to the policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team.
Live Chat
Our live chat support team is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.
Last Updated: This privacy policy has been prepared and approved by 2999b. We place the highest importance on user privacy and are always committed to protecting your information.